AI-powered email replies, one click away
AI reads the full email thread, drafts a professional reply, and puts it in your compose box to review and edit. Respond faster without sacrificing quality.
One-click AI drafts
Interactive Preview: One-click AI drafts
Click the AI Reply button on any email and get a professional, context-aware response drafted in seconds. No prompts, no templates — just click and review.
- Single-click draft generation
- Works on any email in your inbox
- Drafts appear inline in the compose area
- Loading indicator while AI processes
Full thread awareness
Interactive Preview: Full thread awareness
AI reads the entire email conversation — not just the latest message — so replies reference earlier context, commitments, and questions accurately.
- Reads full conversation history
- References prior commitments
- Addresses all open questions
- Maintains conversation continuity
Review before sending
Interactive Preview: Review before sending
Every AI draft lands in the compose box for you to review, edit, and personalize. You stay in control — AI assists, you decide.
- Draft appears in editable compose area
- Edit any part before sending
- Toast notification confirms draft is ready
- Cancel and write your own anytime
CRM-aware context
Interactive Preview: CRM-aware context
AI pulls context from your CRM — contact history, deal stage, recent activities — to craft replies that reflect your actual relationship with the sender.
- Contact and account context
- Deal stage awareness
- Recent activity history
- Company and role information
Professional tone matching
Interactive Preview: Professional tone matching
Replies match a professional, business-appropriate tone. The AI avoids jargon, stays concise, and mirrors the formality level of the incoming message.
- Adapts to message formality
- Concise and professional
- No awkward AI phrasing
- Natural conversation flow
Works everywhere
Interactive Preview: Works everywhere
AI Reply is available in the unified inbox, email detail view, and anywhere you read and reply to emails inside CRM.me.
- Unified inbox integration
- Email detail reading pane
- Reply and forward modes
- Desktop and mobile support
Reply to every email in seconds
Stop staring at blank compose windows. AI Reply drafts thoughtful, context-aware responses so you can focus on closing deals instead of writing emails.
Included in all plans with AI modules enabled