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ZendeskCustomer Support
Support context, sold.
Give sales teams visibility into active support tickets. Prevent awkward upsell calls when a customer is frustrated.
- Ticket Visibility
- Status Updates
- One-click Access
360° Customer View
Sales and support should never be siloed. Bridge the gap with shared data.
Ticket Sync
View open, pending, and closed tickets directly on the Account and Contact timelines. Know the health of the account before you call.
- Status tracking
- Priority highlighting
- Agent assignment
Unified Timeline
See support interactions alongside sales emails and meetings. Understand the full narrative of the customer relationship.
- Chronological view
- Click-to-view in Zendesk
- Resolution tracking
Supports Zendesk Support Suite