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CRM.me
IntercomCustomer Success

Conversations in context.

See all Intercom conversations in the CRM timeline. Give sales teams visibility into support chats and bot interactions.

Connect Intercom
  • Conversation Sync
  • User Mirroring
  • Timeline View

One continuous conversation

Don't treat customers like strangers. Know what they said yesterday.

Conversation Sync

Chats, bot interactions, and emails from Intercom appear as activities in CRM.me. Click to open the full thread.

  • Full history
  • Deep links
  • Snippet view

Sales Context

Sales reps can see active support issues before reaching out. Avoid stepping on toes during sensitive times.

  • Active flags
  • Sentiment check
  • Resolution status

User Sync

Keep contact data consistent. Updates in Intercom flow to CRM.me and back again automatically.

  • Attribute mapping
  • Tag sync
  • Real-time updates

Unify your messaging

Connect Intercom to your system of record.

Connect Intercom

Supports all Intercom plans